--- title: Understanding Leads description: This article explains what leads are in Tradewing and how sponsors can access them. --- [Skip to content](https://support.tradewing.com/knowledge-base/understanding-leads#main-content) English Show submenu for translations [Submit Support Question](https://support.tradewing.com/knowledge-base/kb-tickets/new) ![kblogo](https://support.tradewing.com/hubfs/kblogo.svg) - [Our Product](http://www.tradewing.com/terms-of-service) - [Customer Stories](http://www.tradewing.com/terms-of-service) - [Why Tradewing](http://www.tradewing.com/terms-of-service) Open main navigation Close main navigation - [Our Product](http://www.tradewing.com/terms-of-service) - [Customer Stories](http://www.tradewing.com/terms-of-service) - [Why Tradewing](http://www.tradewing.com/terms-of-service) - English Show submenu for translations - [Submit Support Question](https://support.tradewing.com/knowledge-base/kb-tickets/new) - Go to tradewing.com Go to tradewing.com Welcome to Tradewing! How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base | Tradewing](https://support.tradewing.com/knowledge-base) 2. [Sponsorships](https://support.tradewing.com/knowledge-base/sponsorships) # Understanding Leads ## This article explains what leads are in Tradewing and how sponsors can access them. #### **[Overview of Leads](https://support.tradewing.com/knowledge-base/understanding-leads#overview)** #### **[How to Access Leads](https://support.tradewing.com/knowledge-base/understanding-leads#how-to-access)** --- ### **Overview of Leads** A **lead** is a user who has engaged with your company in some way and has the potential to be a future customer. When users visit a sponsor's page and engage with its content, they provide companies with valuable information about their interests. In turn, sponsor companies can gather leads from these users who interact with their sponsor pages. Tradewing captures leads through **three primary methods:** - By monitoring users who **follow** the sponsor page - By keeping track of those users who **click the call to action button** (by default, it says "Request a Demo" but the admin and company account owner can modify it) - By gathering names of users who **register and attend** a sponsored webinar hosted by the company By default, only sponsors in the upgraded tiers (Plus, Pro, and Premium) have the ability to view and download leads. Sponsors in the Lite tier can see the total number of leads generated but do not have access to the detailed lead information. This limitation is designed to help associations promote their sponsorship tiers to companies. However, Lite sponsors can request lead access by [contacting the Tradewing Support Team](mailto:support@tradewing.com). --- ### **How to Access Leads** Sponsors can view and download their leads directly from the sponsor dashboard. To obtain this information, simply follow the steps outlined below: 1\) To access your leads, start by logging into your Tradewing account. Once logged in, locate your profile photo or initials in the upper right corner of the screen. Click on it, and then select **"Company Profile"** from the dropdown menu. ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-15-2025-02-41-55-5172-PM.png?width=670&height=288&name=image-png-Jan-15-2025-02-41-55-5172-PM.png) 2\) Select the **"Leads"** tab located on the left side of your screen. ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-15-2025-02-46-51-0810-PM.png?width=670&height=288&name=image-png-Jan-15-2025-02-46-51-0810-PM.png) 3\) This will take you to a page displaying the leads associated with your organization. Additionally, you have the option to download this lead information as a **Comma Separated Values (CSV) file** by clicking the **Download Leads button** on the upper right side of the screen. ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-15-2025-02-57-37-6253-PM.png?width=670&height=288&name=image-png-Jan-15-2025-02-57-37-6253-PM.png) 4\) Once you have downloaded the CSV file, you can open it using Google Sheets or Microsoft Excel. Additionally, this file can be easily imported into marketing platforms such as Constant Contact, Mailchimp, or any other software you utilize for your outreach. ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-15-2025-03-05-22-6765-PM.png?width=670&height=318&name=image-png-Jan-15-2025-03-05-22-6765-PM.png)     **Need Help?** If you have questions or need assistance, please reach out to **support@tradewing.com**.   - [Getting Started](https://support.tradewing.com/knowledge-base/getting-started) - [People](https://support.tradewing.com/knowledge-base/people) - [Tradewing AMS - Admin Site](https://support.tradewing.com/knowledge-base/tradewing-ams-admin-site#main-content) - [Website Builder](https://support.tradewing.com/knowledge-base/tradewing-ams-admin-site#website-builder) - [Membership Types](https://support.tradewing.com/knowledge-base/tradewing-ams-admin-site#membership-types) - [Community - Admin Site](https://support.tradewing.com/knowledge-base/community-admin-site) - [Groups](https://support.tradewing.com/knowledge-base/groups) - [Events](https://support.tradewing.com/knowledge-base/events#main-content) - [Videoconferencing Feature in Tradewing](https://support.tradewing.com/knowledge-base/events#videoconferencing-feature-in-tradewing) - [Profile and Personal Settings](https://support.tradewing.com/knowledge-base/profile-and-personal-settings) - [Community Engagement](https://support.tradewing.com/knowledge-base/community-engagement) - [Sponsorships](https://support.tradewing.com/knowledge-base/sponsorships#main-content) - [For Sponsors](https://support.tradewing.com/knowledge-base/sponsorships#for-sponsors) - [Settings](https://support.tradewing.com/knowledge-base/settings) - [For Members](https://support.tradewing.com/knowledge-base/for-members) - [Companies](https://support.tradewing.com/knowledge-base/companies) - [Integrations](https://support.tradewing.com/knowledge-base/integrations) - [Analytics](https://support.tradewing.com/knowledge-base/analytics) - [Intuto Learning Management System](https://support.tradewing.com/knowledge-base/intuto-learning-management-system) - [Tradewing LLC Mobile App](https://support.tradewing.com/knowledge-base/tradewing-llc-mobile-app) - [Financials](https://support.tradewing.com/knowledge-base/financials#main-content) - [Invoicing and Receipts](https://support.tradewing.com/knowledge-base/financials#invoicing-and-receipts) - [Other Items](https://support.tradewing.com/knowledge-base/financials#other-items) - [Promo Codes](https://support.tradewing.com/knowledge-base/financials#promo-codes) - [Shopping Cart](https://support.tradewing.com/knowledge-base/shopping-cart) - [Communications](https://support.tradewing.com/knowledge-base/communications) - [Meetings](https://support.tradewing.com/knowledge-base/meetings) - [Our Product](http://www.tradewing.com/terms-of-service) - [Customer Stories](http://www.tradewing.com/terms-of-service) - [Why Tradewing](http://www.tradewing.com/terms-of-service) [![Chill listening crop-3](https://support.tradewing.com/hs-fs/hubfs/27618f99-a855-4f4e-9a9c-9aa895c37630.png?width=22&height=24&name=27618f99-a855-4f4e-9a9c-9aa895c37630.png "Chill listening crop-3")](https://www.tradewing.com/) Tradewing Knowledge Base Copyright © 2025, Tradewing LLC