--- title: Impersonating and Stopping Impersonating a User description: Impersonating a user is a helpful tool in the event that a user is having issues that are better solved by an Admin. Impersonating a user gives you the ability to access a user’s instance of your comm --- [Skip to content](https://support.tradewing.com/knowledge-base/impersonating-and-stopping#main-content) English Show submenu for translations [Submit Support Question](https://support.tradewing.com/knowledge-base/kb-tickets/new) ![kblogo](https://support.tradewing.com/hubfs/kblogo.svg) - [Our Product](http://www.tradewing.com/terms-of-service) - [Customer Stories](http://www.tradewing.com/terms-of-service) - [Why Tradewing](http://www.tradewing.com/terms-of-service) Open main navigation Close main navigation - [Our Product](http://www.tradewing.com/terms-of-service) - [Customer Stories](http://www.tradewing.com/terms-of-service) - [Why Tradewing](http://www.tradewing.com/terms-of-service) - English Show submenu for translations - [Submit Support Question](https://support.tradewing.com/knowledge-base/kb-tickets/new) - Go to tradewing.com Go to tradewing.com Welcome to Tradewing! How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base | Tradewing](https://support.tradewing.com/knowledge-base) 2. [People](https://support.tradewing.com/knowledge-base/people) # Impersonating and Stopping Impersonating a User Impersonating a user is a helpful tool in the event that a user is having issues that are better solved by an Admin. Impersonating a user gives you the ability to access a user’s instance of your community. To impersonate a user, navigate to your Tradewing community.   1\) Click your profile picture or initials for the dropdown menu.   ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-14-2026-04-37-33-7031-PM.png?width=1920&height=945&name=image-png-Jan-14-2026-04-37-33-7031-PM.png)   2\) Click "Admin Site" ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-14-2026-04-39-09-1657-PM.png?width=1920&height=945&name=image-png-Jan-14-2026-04-39-09-1657-PM.png)   3\) Click into the "People" field to search for the user's name.   ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-14-2026-04-40-58-7744-PM.png?width=1920&height=945&name=image-png-Jan-14-2026-04-40-58-7744-PM.png)   4\) Click on the user's name to open their Admin profile.   ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-14-2026-04-43-00-2833-PM.png?width=1920&height=945&name=image-png-Jan-14-2026-04-43-00-2833-PM.png)   5\) Click "Impersonate"   ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-14-2026-04-44-26-4683-PM.png?width=1920&height=945&name=image-png-Jan-14-2026-04-44-26-4683-PM.png)   6\) Once you begin impersonating the user, all actions taken within the session will be as the user. There will be a banner at the top of the screen to let you know that you are impersonating a specific user. When you are ready to end the impersonation session, click the red Stop Impersonating button at the top of the screen. Note: Any actions you take as the user are logged as that user. Please be cautious in using this feature and only use this feature when a user has given you permission to troubleshoot their account or assist with another issue that requires you to access their account through this feature.  When done, click "Stop Impersonating"   ![](https://support.tradewing.com/hs-fs/hubfs/image-png-Jan-14-2026-04-46-15-3581-PM.png?width=1920&height=945&name=image-png-Jan-14-2026-04-46-15-3581-PM.png) - [Getting Started](https://support.tradewing.com/knowledge-base/getting-started) - [People](https://support.tradewing.com/knowledge-base/people) - [Tradewing AMS - Admin Site](https://support.tradewing.com/knowledge-base/tradewing-ams-admin-site#main-content) - [Website Builder](https://support.tradewing.com/knowledge-base/tradewing-ams-admin-site#website-builder) - [Membership Types](https://support.tradewing.com/knowledge-base/tradewing-ams-admin-site#membership-types) - [Community - Admin Site](https://support.tradewing.com/knowledge-base/community-admin-site) - [Groups](https://support.tradewing.com/knowledge-base/groups) - [Events](https://support.tradewing.com/knowledge-base/events#main-content) - [Videoconferencing Feature in Tradewing](https://support.tradewing.com/knowledge-base/events#videoconferencing-feature-in-tradewing) - [Profile and Personal Settings](https://support.tradewing.com/knowledge-base/profile-and-personal-settings) - [Community Engagement](https://support.tradewing.com/knowledge-base/community-engagement) - [Sponsorships](https://support.tradewing.com/knowledge-base/sponsorships#main-content) - [For Sponsors](https://support.tradewing.com/knowledge-base/sponsorships#for-sponsors) - [Settings](https://support.tradewing.com/knowledge-base/settings) - [For Members](https://support.tradewing.com/knowledge-base/for-members) - [Companies](https://support.tradewing.com/knowledge-base/companies) - [Integrations](https://support.tradewing.com/knowledge-base/integrations) - [Analytics](https://support.tradewing.com/knowledge-base/analytics) - [Intuto Learning Management System](https://support.tradewing.com/knowledge-base/intuto-learning-management-system) - [Tradewing LLC Mobile App](https://support.tradewing.com/knowledge-base/tradewing-llc-mobile-app) - [Financials](https://support.tradewing.com/knowledge-base/financials#main-content) - [Invoicing and Receipts](https://support.tradewing.com/knowledge-base/financials#invoicing-and-receipts) - [Other Items](https://support.tradewing.com/knowledge-base/financials#other-items) - [Promo Codes](https://support.tradewing.com/knowledge-base/financials#promo-codes) - [Shopping Cart](https://support.tradewing.com/knowledge-base/shopping-cart) - [Communications](https://support.tradewing.com/knowledge-base/communications) - [Meetings](https://support.tradewing.com/knowledge-base/meetings) - [Our Product](http://www.tradewing.com/terms-of-service) - [Customer Stories](http://www.tradewing.com/terms-of-service) - [Why Tradewing](http://www.tradewing.com/terms-of-service) [![Chill listening crop-3](https://support.tradewing.com/hs-fs/hubfs/27618f99-a855-4f4e-9a9c-9aa895c37630.png?width=22&height=24&name=27618f99-a855-4f4e-9a9c-9aa895c37630.png "Chill listening crop-3")](https://www.tradewing.com/) Tradewing Knowledge Base Copyright © 2025, Tradewing LLC