1) Navigate to the Admin Site of your community.
2) Click "Bulk Import"
3) Click "Update"
4) Click this dropdown to choose the match field for the update (Email recommended)
5) Click "Upload CSV File"
6) Click here to check on or off for whether updated users will be sent or resent invite emails.
7) Click "Download CSV Template" to view a complete list of fields available to update in the community. This will download to your computer as "user_template".
8) Click "Start Import"
9) Depending on the number of individuals that you're trying to update, it may take a few minutes to complete.
You will receive an email once the bulk update is complete. This may also include an error file if certain users were unable to be updated. If you are unable to open the error file, please email support@tradewing.com.