Understanding Membership on the LMS

This article provides an overview of the Memberships section in the LMS, including how to view, manage, and create membership programs, along with details on pricing, validity, tags, and member tracking.

Memberships

Memberships let you give users access to exclusive content, track their progress, and offer subscription-based learning. They're great for certifications, continuing education, and other time-based programs.

 

1) On the left-hand side menu, click on Memberships to open the membership management page.

 

2) Once on the Memberships page, you’ll see a list of all the existing memberships. Here’s what each column and label means:

  • Name: the title of the membership program
  • Type: indicates whether the membership is Recurring or One-time
  • Validity: the duration of access for the membership in months
  • Tags: keywords to assign content to memberships
  • Status: indicates if the membership is Draft or Published
  • List Price, Discounted Price, and Renewal Price: shows the pricing structure
  • Members: shows the number of Total Members and Active Members for each program
  • Digital Content: indicates how many content items are attached to the membership.

 

Other tips:

  • Use the Search bar to locate memberships quickly.
  • Adjust Items per page and Sort by to customize your view.
  • Use the three-dot menu under Actions to preview, duplicate, change the price of, or inactivate a membership.

 

3) To add a new membership, click '+ Add' at the bottom right.

 

NOTE: Click the Download button in the bottom right corner (on the left of the Add button) to export your membership data for reporting or record-keeping. You'll find the file in the Reports tab on the left.

 

4) Fill in details such as: Membership Name and Cover Photo, Membership type (recurring or one-time), validity, tags for assigning content, pricing, member achievement goals, a description for your membership.

 

5) Save the membership to save your changes as a draft, then click Next.

 

6) Fill up the Benefits fields. The Benefits tab lets you define what resources or learning materials are included in a membership. This helps set clear expectations for members and ensures they receive the content they’ve signed up for and can gain access to when they enroll in a membership, such as courses, videos, e-books, Youtube videos, and quizzes. Each benefit box allows you to:

  • Edit the Benefit Name – Customize the label (e.g., change “Courses” to “Onboarding Courses”).
  • Add a Description – Briefly describe what’s included in this benefit (e.g., Access to 5 beginner-level courses).
  • Set the Quantity – Indicate how many items the member will receive (e.g., 5 courses, 10 videos, etc.).

If you need to add more types of benefits, click the green + Add New Benefit button at the top right.

 Click Next to proceed to the Publish step.

 

7) Publish the membership once you're ready to make it live.