Create Sponsor Tiers and Manage Sponsor Contracts

Key Features

Creating Sponsorship Tiers

Managing Sponsorship Contracts

Use this feature to:

• Create custom sponsor tiers based on platform templates

• Control which benefits are available to include in tiers

• Assign sponsors to tiers using contracts

• Handle upgrades, downgrades, scheduled changes, and backdated corrections—while keeping contract history intact

Key Features

Sponsor Tiers

Sponsor tiers define which benefits a sponsor receives. There are two types:

• Locked Templates (platform-provided): used as a starting point; not editable. This includes the standard Lite, Plus, Pro, and Premium tiers.

• Custom Tiers (admin-created): fully editable unless you lock them later. This includes the custom tiers that you'll be creating.

Benefit Catalog

The Benefit Catalog is the global list of available benefits:

• Boolean (On/Off) benefits (e.g., Sponsor Page)

• Quota-based benefits (e.g., 4 promotional posts per year)

Only enabled benefits appear when creating or editing tiers.

Sponsor Contracts

A sponsor contract determines:

• Which tier a sponsor belongs to

• The timeframe the tier applies to

Contracts support:

• Onboarding a new sponsor (creating the first contract)

• Upgrades/downgrades

• Future-dated changes

• Backdated corrections

• Full contract history visibility and audit trail

Create a New Custom Sponsor Tier

1. Choose a Template + Enter Basics - Go to the Sponsor tab in the admin site, and navigate to the Tier Configuration. Click Create Tier. Then, choose a base template and fill out the following details:

• • Tier name (keep it unique and descriptive)

  • Description

  • Visibility (Visible or Hidden)

  • (If available) Lock state preference

2. Select Benefits + Set Quotas - Toggle the benefits you want to include. For quota-based benefits, set the allowed amount (per year). Only benefits enabled in the Benefit Catalog will appear here.

3. Review and Publish - Review the tier details and benefits summary. If you're satisfied with the tier you have created, click Publish. Once published, the tier becomes available for sponsor contracting (unless it’s hidden).

Edit a Custom Tier

You can also edit a custom tier you have previously created. To do this, navigate to the Sponsor List tab, select the custom tier you wish to edit, and update the details. If you're all done, click Save.

Manage Sponsor Contracts 

Sponsor contracts determine a sponsor’s tier membership over time. This section covers onboarding a new sponsor and managing changes.

View a Sponsor’s Contract History

1. Go to the Sponsor List tab, then click the action button of the sponsor whose contract history you want to view.

2. Click View History. The sponsor’s full contract history, including current and past contracts, will appear.

Create a New Sponsor Contract

1. Navigate to the Sponsor List, and click Assign Sponsorship Tier.

2. From the dropdown, select the sponsor’s company name. Then choose the tier you want to assign and set the contract start date. Set custom start and end date. When everything looks correct, click Create.

Upgrade or Downgrade a Sponsor 

You can change a sponsor’s tier at any time by editing their contract and selecting a new sponsorship tier with higher or lower benefits. Once you save the contract, the new tier becomes effective and the sponsor automatically receives the benefits associated with that tier.

Backdate a Contract (Correct an Error)

Backdating is used to correct mistakes—for example, if a sponsor should have been on a different tier starting last month. To do this, open the sponsor whose contract you need to fix, click Manage Contract, and set a contract start date in the past. When you save, the new backdated contract will replace the existing one for that timeframe.